Sparkle heels full#
We need a photo of the damage, a photo of the full item, as well as a photo of the sku tag on the item. Once we receive your email and assess the damage, we will be in contact with you to determine the needed outcome. Should you receive a damaged item, please take a photo of the item which clearly displays the damage and email the photo to our Customer Care team ( along with a description of the damaged item and your Order Number.(Note: If such items are not reported in a timely fashion, we will not issue a Return. Damaged, defective, or incorrect items must be reported within 2 Business Days of delivery.We reserve the right to apply restocking fees to any item(s) that do not follow return guidelines, are unsellable, or are returned outside of the determined return period.We reserve the right to refuse any refund if the item(s) returned back do not follow return guidelines, are unsellable, or are returned outside of the determined return period.
Sparkle heels free#
We are unable to make changes to orders that are placed on our system. Please check our website regularly for our latest offers. If you are returning the item(s) for a refund, please note that your refund is for the cost of the item(s) only and does not include any shipping costs associated with the item being shipped to you.Īt times, we may offer free standard shipping for orders as part of special promotions.
Unfortunately, we cannot expedite this claim in any way, you would have to wait for it to be processed. The claim may take up to a week to resolve, in some cases, longer. If your package is lost in transit, please contact us and we will help you file a claim with the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered. does not hold or accept responsibility for packages that have been reported as delivered by the carrier. If you have not received your delivery and tracking information states that your package was delivered by the carrier, please contact us and we will help you file a case with the carrier. If for any reasons you did not receive your order or it was damaged in transit, please contact us at you have not received your delivery, and you have not contacted us within 30 days of your order date, we do not hold or accept responsibility for the package(s), and no refund will be processed.
Sparkle heels update#
It can take 24-48 hours for the carrier to update their records with your shipping information.Įvery order we ship out is covered with insurance against damage by a third party. You may not be able to track your package(s) right away. To check if we ship to a location near you check out. We ship orders using calculated shipping rates through the United States Postal Service.
Sparkle heels zip#
If for any reason your tracking information still has not been updated and you have not gotten your package 5 Business Days after it states it is in transit, please contact us at items may require an additional handling time due to the nature of the products as well as the shipping zip code. Please allow 3 - 5 Business Days for USPS to update their tracking information. Orders usually ship the next business day, but it may take up to 3 Business Days to ship your order.ĭue to the current Corona Virus pandemic, there may be delays with USPS getting packages to its needed destination. Women's Swimwear & Lingerie (inches) SIZE
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